ESSENTIAL FUNCTIONS:

• Contributes to and develops complex, cross-functional integration projects by providing technical expertise, coordinating with vendors, and ensuring all integrations adhere to established security and data privacy guidelines.40%

• Monitors integration logs, troubleshoots system notifications and error messages, and ensurestimely resolution by collaborating with cross-functional IT teams. 25%

• Creates and maintains clear, detailed documentation of technical systems, processes, procedures, and integration workflows.10%

• Collaborates with the Service Desk and other departments to resolve issues within defined service level agreements (SLAs). 25%

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: ​Bachelor's Degree​

• Preferred Degree: ​Master's Degree​

• Certificate(s) or License(s): Workday Studio, EIBrequired, Boomi andNetSuite administrator preferred.

• Years of experience: 5-7 years in integration and HR systems work. Workday preferred.

KNOWLEDGE, SKILLS, AND ABILITY: 

• Minimum 5 to 7 years of hands-on experience managing and supporting large-scale enterprise systems, with a focus on platforms such as Workday and NetSuite.

• Direct involvement in at least one full-cycle enterprise implementation of Workday or NetSuite, including responsibility for designing and building integrations beyond routine production support.

• Proven expertise in designing, developing, and orchestrating administrative playbooks, with a deep understanding of data table relationships and complex systems integrations.

• Strong ability to communicate complex technical concepts and provide clear guidance and training to non-technical users regarding the design and use of enterprise applications and business processes.

• Extensive knowledge of organizational business processes, business solutions, and system functionalities, with specialized experience in HCM and financial systems and their integrations.

TRAVEL REQUIREMENTS:

• Occasional travel- 10-15% - may be required for department or program/project meetings, vendor management, or enterprise workshops. 

PHYSICAL REQUIREMENTS:

• Frequent sitting and use of computer equipment  

• Occasional standing, walking, bending, and lifting materials up to 10 lbs.  

• Availability and ability to work after hours, weekends, holidays, etc. as needed, to be on call and/or to fulfill job responsibilities and requirements.