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Director, Cloud & Computing Services - Remote

Apply Now Job ID 82772688064 Location Atlanta, Georgia Position Type Full time

 

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. 

The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

The Director – Cloud and Computing Services is an IT leadership role, that serves as an experienced People Leader and drives the strategic direction, architecture, and operational performance of all cloud computing, data center infrastructure, and end-user computing services. This role leads the planning, implementation, and governance of cloud platforms (IaaS, PaaS, SaaS), on-premise systems, and hybrid environments to ensure high availability, security, scalability, and cost-efficiency.

The Director – Cloud and Computing Services is a detail-oriented thinker that shapes and communicates the Platform Engineering, Infrastructure as Code, and MicroServices strategy and how it relates to other work initiatives and multi-disciplinary teams, focusing on how this supports automation, machine learning, artificial intelligence, and application development solutions.

***Please note, this is a remote position that can be home based anywhere within the United States.***

MAJOR RESPONSIBILITIES

Strategic Leadership

  • Foster relationships with key executives, product directors, and business leaders to identify opportunities for Cloud/Computing Servicesintegration, aligning with ACS's mission.

  • Research and stay current with Cloud/Computing industry trends and best practices for forecasting and road mapping.

  • Determine the Cloud/Computing Services Enterprise Strategy, presenting it to CIO and executive leadership.

  • Run multiple pilots/proof of concepts to assess effective Cloud/Computing Service models for ACS strategy implementation.

  • Act as the Technical Subject Matter Expert for Cloud/Computing Services, reviewing Data and Cloud Architectures to ensure risk and data exposure control.

  • Partner with security, application development, networking, and business units to drive innovation and modernization initiatives.

  • Strive to automate the Cloud/Computing Services more and more to improve efficiency and delivery.

Team Development and Management

  • Recruit, develop, and retain skilled individuals for high-performing teams.

  • Advocate for career growth through mentorship and training plans.

  • Foster an environment of open dialogue and diversity of thought to encourage high morale and teamwork.

  • Develop capability vision, strategy, and roadmaps, managing change effectively.

  • Review team goals and ensure alignment with ACS key performance indicators.

  • Track, plan, and coach team members in upskilling and adapting to constant business and IT changes.


Cloud Services Management:

  • Oversee the design, deployment, and optimization of cloud platforms, (e.g., AWS, Azure, etc.).

  • Manage cloud governance, cost optimization, security controls, and legal compliance.

  • Drive cloud migration strategies and manage hybrid cloud environments.

  • Developing a Multi-Cloud and Disaster Recovery strategy.

Infrastructure & Operations:

  • Ensure reliable and secure operation of on-premise and cloud-based infrastructure, including servers, storage, virtualization, and networking.

  • Establish policies for disaster recovery, business continuity, and service-level management.

  • Monitor systems performance, usage, and capacity planning, and provide reports/dashboards that can be shared with the CIO and executive leadership, so they can easilymonitor these systems on their own.

  • Oversee virtual desktop infrastructure (VDI) and software distribution systems.

Vendor & Budget Management:

  • Evaluate and manage vendor relationships for cloud services, hardware, and support contracts.

  • Create and manage budgets, forecasts, and cost-control strategies.

Product Development and Delivery

  • Deliver cloud/computing solutions that utilizeautomation, Infrastructure as Code methodologies, and are optimized products that perform efficiently andwith high quality.

  • Develop and communicate a team vision aligned with ACS's AI vision, guiding long-term and near-term plans.

  • Drive continuous improvement of Cloud/Computing programs to increase efficiency, quality, and customer satisfaction.

  • Create and present comprehensive proposals to team members and ACS Leadership.

  • Ensure documentation of products and processes, validating functional and technical specifications for IT.

  • Provide leadership in IT and support ACS Policies and directions, and ensuring that Cloud/Computing policies are up-to-date, documented, and applied consistently across the Cloud(s).

  • Act as a catalyst for change in IT culture towards consulting and solutioning with excellent customer service.

  • Delegate responsibilities appropriately and empower team members to make decisions in your absence.

FORMAL KNOWLEDGE

  • Bachelor's degree in computer science, Information Systems, Engineering, or related field.

  • Minimum of10+ years of experience in IT infrastructure and cloud computing, including 5+ years in a leadership role.

SPECIALIZED TRAINING OR KNOWLEDGE

  • Deep knowledge of cloud platforms (Azure, AWS, or GCP) and enterprise IT infrastructureand optimization product developmentmethodologies, platforms, and tools.

  • Skilled in collaborating with leaders of multiple teams to develop complex architectures, roadmaps, and optimized products/services in a timely, efficient manner; delegating authority for decision-making when needed, butsharing accountability when delegating.

  • Strong understanding of security, compliance, DevOps, and automation tools,(TerraForm, Ansible, GitHub CoPilot, etc.).

  • Proven experience leading teams and managing enterprise IT projects and operations.

  • Excellent leadership, communication, and strategic planning skills.

  • Experience in Platform Engineering, Infrastructure as Code, and Cloud Center of Excellence is a plus.

  • Experience in working with GenAI and other AI initiatives within Cloud/Computing service products is a plus.

COMPETENCIES/SKILLS

  • Manages complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solveproblems.

  • Strategic mindset - Sees ahead to future possibilities and translates them into breakthrough strategies.

  • Action oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

  • Drives results - Consistently achieves results, even under tough circumstances.

  • Collaborates - Builds partnerships and working collaboratively with others to meet shared objectives.

  • Organizational savvy - Maneuvers comfortably through complex policy, process, and people-related organizational dynamics.

  • Courage - Steps up to address difficult issues, saying what needs to be said.

  • Manages ambiguity - Operates effectively, even when things are not certain or the way forward is not clear.

Other Skills:

  • Ability to build relationships and collaborate effectively across the organization.

  • Strong desire to learn about technology platforms and systems both those currently in place and potential new solutions forACS.

  • Ability to understand system interdependencies, making recommendations with a focus on the Societys full enterprise

The starting rate is $139,000 to $165,000 annual. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

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Equal Opportunity Employer.

See our commitment to a policy of Equal Employment Opportunity to continually ensure equal opportunity to our employees and to our applicants.

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