At the American Cancer Society, we're leading the fight for a world without cancer. Our employees and 1.5 million volunteers are raising the bar every single day. We actively seek candidates from diverse backgrounds including communities of color, the LGBTQ community, veterans, and people with disabilities. The greater the diversity of our people, the better we can serve our communities.

The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

Provides advanced, diverse, and confidential executive level administrative support to the Executive Vice President (EVP). Coordinates activities and develops strong working relationships with other departments, team leads, volunteers, to ensure the office of the EVP runs efficiently. Serves as a liaison with others inside and outside the organization on administrative matters. Responsibilities include, but are not limited, to records management, travel & T&E management, meeting management, general document preparation, calendar management, general correspondence and reporting and special projects.

MAJOR RESPONSIBILITIES

• Develops a strong understanding of operations and objectives to support the EVP in the management of the staff and achievement of mission and income goals.
• Acts as a liaison and represents the EVP with other ACS departments, including Executive Leadership, providing the highest level of confidentiality, customer service and professionalism.
• Provides support to EVP maintaining correspondence, calendars, meeting planning and coordination, agenda development, materials development, serving as point of contact for volunteer leaders, and developing and maintaining strong professional relationships with the different Units.
• Prepares the EVP for meetings and speaking engagements, conducts general research as needed, prepares content, and develops documents.
• Oversees special projects as assigned by the EVP and participates on project teams as needed.
• Supports the EVP in the relationship management of high impact constituents including CEOs, major donors, community leaders, and prospects.
• Oversees email and mail management, thank you messages, follow up letters and other EVP correspondence in a prompt and efficient manner.
• Manages long and short-term calendars for the EVP scheduling meetings, conferences, & teleconferences and coordinating schedules with meeting participants.
• Provides travel management support for the EVP through Concur (including serving as “travel arranger” for internal and external constituents – a.k.a. “Guest Traveler”), works with the Travel department as needed. Prepares travel documents, itineraries, and driving directions for ground travel. Resolves travel and expense issues, and travel policies and procedures.
• Provides T&E management by validating and submitting T&E in Concur, coding “Pcard” transactions in a timely manner, and troubleshooting transactions, coding, submissions, and/or payment issues. Ensures adherence to Travel and Expense and “PCard” policies procedures as content expert.
• Ensures the EVP receives standard reports. Pulls reports as requested by the EVP. Reviews reports as needed and follows up on data quality or content concerns; compiles and summarizes data to meet EVP specific needs.
• Coordinates internal and external EVP meetings by ensuring all resources are prepared (venue/room, AV, presenters, materials, catering, conference call, etc.). Captures and distributes meeting minutes.
• Maintains executive department records by scanning, filing, and managing office of the EVP electronic and hard copy files, adhering to Records Management policies and procedures.
• Accept assignments that will help to reach our goal and our mission.

FORMAL KNOWLEDGE:   

• Bachelor’s degree or a combination of education and work experience.
• 5-7 years progressive experience supporting an executive, non-profit experience preferred.
• Fully bilingual, complete domain of Spanish and English languages.

SKILLS:        

• Demonstrates Professional Support Services Competencies:
• Communicates effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Builds strong customer relationships and delivering customer-centric solutions.
• Ensures accountability - Holds self and others accountable to meet commitments.
• Instills trust - Gains the confidence and trust of others through honesty, integrity, and authenticity.
• Interpersonal savvy - Relates openly and comfortably with diverse groups of people.
• Organizational savvy - Maneuvers comfortably through complex policy, process, and people-related organizational dynamics.
• Resourcefulness - Secures and deploys resources effectively and efficiently.
• Situational adaptability - Adapts approach and demeanor in real time to match the shifting demands of different situations.
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Excellent computer skills; strong word processing, database management and spreadsheet skills.
• Ability to make administrative decisions and judgments on sensitive, confidential issues.
• Ability to work in a challenging environment and respond to changing circumstances and priorities in a focused and timely manner.
• Ability to interpret, adapt and apply guidelines and procedures.
• Able to work successfully in a diverse team environment.
• Able to cultivate relationships in a diverse population of community leaders and volunteers.
• Demonstrated ability in handling multiple priorities, project management, and meeting coordination.

SPECIALIZED TRAINING OR KNOWLEDGE:

• Excellent computer knowledge

SPECIAL MENTAL OR PHYSICAL DEMANDS:

• Limited travel, including evening and weekend work when required.
• Ability to lift 30lbs

The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.